We are here to help.      Here are some of the services we offer.

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Are you currently having a software issue?  

Click Here to let us know!

 

MedImage support utilizes remote desktop services to facilitate remote control of a customer's computer for installation, troubleshooting, configuration and training. Once you contact MedImage customer support directions on how to set up a remote control session will be provided.  


Software Updates - We have regular releases of the MedImage software.  For users under a support agreement,  they will receive these releases free of charge.    If you are a current user under a support subscription,  click on the link below to go to the update page.

 MedImage update page

 


MedImage - FAQ

What products does MedImage offer?

MedView Display - This is the application that you will interface with when viewing images.

MedFiler & MedImport - Applications that mainly run in the background to handle the grouping of data sets into patient directories.  Not always used, depends on the solution that is needed.

DICOMlink (Import/Export) - The application that handles the receiving and sending of DICOM image data.

Workflow Manager - Software that manages the amount of image data that will be kept on a server before deletion.

 

What third party applications can MedImage provide?

Corridor Cardiac Analysis - From INVIA Solutions, a SPECT and PET cardiac quantification software package

NeuroQ Analysis - From Syntermed an application that can perform quantitative analysis of SPECT and PET brain scans.

 

What type of licenses can MedImage provide?

Fixed - Sometimes called seat licensing.  A license is needed for each computer that will be using the MedImage software.

Floating - Sometimes called concurrent user licensing.  A single or pool of licenses are available for many computers, but only computers up to the number of licenses purchased can be running the MedImage software concurrently.

 

What PACS integrations does MedImage offer?

McKesson - A fully featured integration offering single seat, concurrent user licensing, remote use, prior exam selection and auto launch.

Philips iSite - A fully featured integration offering single seat, concurrent user licensing, remote use, prior exam selection.

Sectra - A fully featured integration offering single seat, concurrent user licensing, remote use, prior exam selection.

Intelerad - A fully featured integration offering single seat, concurrent user licensing, remote use, prior exam selection.

AGFA - A fully featured integration offering single seat, concurrent user licensing, remote use, prior exam selection.

Fuji - A fully featured integration offering single seat, concurrent user licensing, remote use, prior exam selection.

 

What OS's does DELTAmanager support?

You can use Windows 7 through 10  and  Mac OS 10.6.8 to 10.13.6

 

Do you have a question that was not answered above.  Write us at:    support@medimage.com

 


Tutorials